FAQ
- How do I unlock my kids phone if they have forgotten their PIN
- How can my child set a pin code for their phone
- Why can't I change my wallpaper
- Why is my SIM card not working?
- Why does monqi alert on use of Google Play
- What is a caretaker?
- Why can I not reach a certain web-site.
- My internet filter is not working.
- What happens if the monqi phone looses data connectivity?
- Why are some or all apps grayed out on the monqi phone?
- My child downloaded an app from the monqi jungle, but they can't see it on their phone
- How do I download apps from the app store / monqi jungle
- Can I have two overlapping geo-fences?
- Why are app or new contact additions not showing up
- Why don't I see all the child's activities right away ?
- Can you set overlapping schedules?
- Can my child still contact me is all SMS and call time has been used?
- Where do I find the add child button
- After scanning the QR code it just says.. registering and does not move on
- Why is the parent app not capturing the QR code
- What are the terms and conditions
- The latest version of the monqi phone software is not downloading
- I do not have access to WIFI on start up
- Why is the SIM not registering on network
- Do I need a SIM card for the monqi phone?
- I have a windows phone can I download the monqi parent app
- Does the parent need a smartphone
- Why is my parent app not downloading?